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In 2026, the explosive growth of global e-commerce has a dark side: Returns. For apparel and electronics, return rates routinely hit 20% to 30%. Retailers are pouring millions into optimizing “Reverse Logistics”—getting the product back to the warehouse, inspected, and restocked as fast as possible.
But a massive bottleneck is slowing down the return docks: Unreadable Return Labels.
When a fulfillment center prints a shipping label, they often include a pre-printed Return Label in the box (or use a dual-purpose “peel and return” label).
If the warehouse uses a standard, low-grade Wax ribbon, that label is doomed.
The Outbound Trip: The label faces friction inside the box during the first shipment.
The Waiting Period: The customer leaves the box in a hot car, a damp garage, or on a sunny porch for three weeks before deciding to return it.
The Return Trip: The label is slapped on the outside of the box and faces rain, conveyor belt friction, and rough handling by couriers.
By the time the package arrives back at the retailer’s returns facility, the standard wax barcode is completely scuffed and unreadable.
The Impact: Automated sorting scanners reject the package. A human operator must manually type in a 20-digit tracking number.
The Cost: Manual processing costs up to 5x more than automated scanning, destroying the already thin margins of a returned product.
Forward-thinking 3PLs and e-commerce giants are upgrading their outbound printing lines. By switching from basic wax to Only Imaging Premium Wax/Resin, fulfillment centers guarantee that the barcode will survive the grueling two-way journey. Our Wax/Resin formulation provides the scratch resistance and environmental durability needed to ensure the return label scans perfectly on the first try, weeks later.
Don’t let a $0.02 savings on ink cost you $2.00 in manual labor at the returns dock.
ONLY IMAGING is a leading supplier of labels, printing equipment and associate consumables, including TTR products in various widths and lengths. Please take the opportunity to learn more about our range of high-quality thermal transfer ribbons and explore our other products for any further questions you may have click Here.